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★★★★★
5.0 on Google
Over a decade in Scottish sales & lettings
Glasgow property, in experienced hands.
An independent letting and estate agent in Glasgow, with a wealth of experience in sales and lettings behind every move.
Or call 0141 459 0501
5.0
★★★★★
Rated on Google
"Regular, clear communication throughout - and a quick, easy turnaround. Lovely to deal with."
K. Mathieson · Tenant, Knightswood
"Goes above and beyond to ensure everything's handled. A great service from beginning to end."
G. Kaur · Landlord, Southside
"Informative, welcoming and never rushed. Even walked the garden with me in the rain - a first."
G. Matravers · Buyer, Knightswood
Straight to the point?
Still need convincing? See why clients choose us ↓
Reviews
5.0★
Rated on Google
Coverage
Glasgow-wide
Sales & lettings, & surrounding areas
Lettings
£8k/mo cover
Optional rent & legal protection
Accredited
Qualified
Letting & sales agents
Regulated
Protected
Client Money Protection · LARN registered
Regulated & protected · LARN 2512003 · CMP014744
Our story · Meet the founders
Built by a landlord. Run by professionals.
Between us, we've sat on both sides of the table. Balraj owns and manages his own portfolio of Glasgow flats and runs a construction and refurb company - and when he found the one person who managed his properties the way he'd want them managed, they set up Hoose & Key together. Between them they know first-hand how it feels when an agent gets it wrong.
Emma has spent over a decade in Scottish lettings and sales, corporate and independent - she knows the industry inside out.
We built Hoose & Key to be the agency we'd both have wanted to deal with, and we run every property like it's our own. Between us, we've seen it from every side - here's what that means in practice:
Balraj & Emma
Founders, Hoose & Key
The people behind Hoose & Key
BB
Balraj Burmy
Director
Qualified portfolio landlord. Owns and manages his own Glasgow flats, and runs a construction and refurb company.
EM
Emma McCulloch
Operations Director
Over a decade in Scottish lettings and sales, across both corporate and independent agencies - she knows the industry inside out.
For landlords · The payoff
Your investment, protected.
Most agents sell you management, then bolt on protection later. We put the protections on the table up front - Reposit is included at no cost to you. Rent & Legal Protection is optional, at 3% of rent, if you want the rent paid even when a tenant doesn't.
1
Rent & Legal Protection (optional, 3%)
If a tenant stops paying, it pays your rent in full - up to £8,000/mo, no excess - with £100k legal cover through to the First-tier Tribunal.
£8k/mo
No excess
£100k
Legal cover
2
More cover than a deposit - at no cost to you
With Reposit, tenants can choose a one-off fee instead of a cash deposit - and you receive stronger protection. FCA authorised, FSCS protected. Cash deposits are always offered too.
8 wks
Cover, vs typical 4
£0
Cost to you as landlord
3
Updates sent straight to the app
Real-time statements, one-tap maintenance approvals and every certificate, 24/7 in your landlord app. Tenants report repairs with photos, straight through the app.
24/7
Live access
In-app
Repair approvals
All handled as standard - everything your property needs, in one place
Full property management
Rent collection
Repairs & maintenance
Tenant enquiries
Refurbishments handled
Void management
Compliance & certificates
Utility management
Six-monthly inspections
Annual rent reviews
Deposit handling
Rent & legal protection optional 3%
Tenant referencing
Move-in & check-out
Marketing & re-letting
Safety certificates
Arrears management
Already with another agent?
Switching takes one signature.
We handle the entire switch - including the letter to your current agent. Tenants stay put, rent keeps flowing, nothing falls through the cracks.
Send us your existing agreement in confidence and we'll tell you exactly where you stand - no obligation, even if you stay put.
The difference
You've probably put up with all of this. You don't have to.
Most letting agents
✕Left on hold, or waiting days for a callback
✕Finding out about repairs from your tenant
✕Statements you have to double-check yourself
✕A different person every time you call
✕Fees and add-ons hidden in the small print
✕Not kept informed of law changes as they happen
With Hoose & Key
✓A named agent who picks up the phone
✓Maintenance coordinated before you worry
✓Clear monthly statements in your app
✓A dedicated team who know your property
✓Transparent fees - no surprises
✓Kept informed of law changes, so you're prepared
How it works
From valuation to sold, in three steps.
1
Free valuation
An honest figure, priced on actual sold prices - never talked up to win your business.
2
Marketed properly
Professional photography and Rightmove exposure, with a media package chosen by you.
3
Sold, with you informed
Viewings, offers and live feedback in your app, with a team beside you through to completion.
Free, no obligation
Everything that makes us different, in a free pack.
Landlord or seller - choose your pack (or both). We'll send it straight over, and follow up only if you'd like us to.
Landlord Pack
✓Your Scottish landlord obligations, handled
✓How Reposit and optional Rent & Legal Protection work
✓Every fee up front, no small print
Sales Pack
✓How we value on real sold-price data
✓Media packages, side by side
✓Our full fee structure, laid out clearly
What we do · Transparent fees
Clear fees, and no tie-ins.
No upfront fees and no lengthy contracts. Our management is rolling, month to month - we'd rather earn your business than tie you in.
Lettings
Let your property
Rightmove listing, accompanied viewings, full referencing and tenancy setup to move-in day.
1 month's rent
Tenant Find fee · one-off
LettingsMost popular
Full management
End to end: rent collection, maintenance, six-monthly inspections, annual rent review, compliance and your landlord app.
10% + £249 marketing
Portfolio (3+): 8% + £199
Sales
Sell your home
Honest pricing to real sold evidence, accompanied viewings, a team beside you from valuation to sold. Media chosen separately.
£899 or 0.5%
Selling fee · fixed to £180k, then 0.5% of achieved selling price
Marketing packages for sales are chosen and quoted separately - you only pay for the exposure your home needs.
Our technology
Modern systems, protecting your investment.
Award-winning platforms, paired with your local Glasgow property experts.
Insights
Glasgow property, explained.
Frequently asked questions
Glasgow property questions, answered.
Straight answers to what landlords and sellers in Glasgow ask us most.
How much does a letting agent charge in Glasgow?
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At Hoose & Key, full management is 10% of monthly rent plus a £249 marketing fee per property, or 8% plus £199 for portfolios of three or more. Tenant Find only is a one-off fee of one month's rent. Every fee is agreed in writing before you sign, with no upfront charges and no lengthy contracts.
How much does it cost to sell a house in Glasgow?
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Our selling fee is a fixed £899 for properties up to £180,000, or 0.5% of the achieved selling price above that, payable only when your home completes. Marketing packages are chosen and priced separately, so you only pay for the exposure your home needs. Right now, our first fifteen sellers get an introductory £449 fixed fee (0.25% over £180,000).
Why is there a fixed fee under £180,000 and a percentage above?
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Below £180,000, a percentage would be too small to market a home properly, so we charge a simple fixed fee and give every home the same full service. Above £180,000 we charge 0.5%, which keeps our goal identical to yours - the higher the price we achieve, the better for both of us.
Do tenants need a cash deposit to rent?
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Not necessarily. Through Reposit, tenants can pay a small one-off fee instead of a large cash deposit, while the landlord receives up to eight weeks of cover - 60% more than the cash deposit cap. A traditional cash deposit, protected with Safe Deposits Scotland, is always offered too.
What are a landlord's legal responsibilities in Scotland?
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Scottish landlords must register with their council, use a Private Residential Tenancy agreement, protect any deposit in an approved scheme, and keep the property safe and compliant - including a valid EICR, Gas Safety certificate, EPC, Legionella risk assessment and interlinked smoke and heat alarms. Hoose & Key manages all of this end to end for the life of the tenancy.
How long does it take to let a property in Glasgow?
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Well-presented Glasgow properties priced to the market typically let within around 14 days. We remarket the day a tenant gives notice and handle referencing and tenancy setup quickly, to keep void periods to a minimum.
Can I switch letting agents easily?
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Yes. One signature and we handle the entire switch, including the letter to your current agent. Send us your existing agreement in confidence and we'll tell you exactly where you stand - with no obligation, even if you decide to stay put. Our own management runs month to month, so you're never locked in.
What's your home worth?
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